Role Summary
Cloud Haven Salesforce Consultants are trusted advisors, problem solvers, and client champions. In this role, you’ll serve as the bridge between our clients and internal delivery teams, shaping smart, scalable solutions that align with business goals. You’ll collaborate with architects, developers, and admins to bring projects to life—while guiding clients through the entire engagement lifecycle.
This position is ideal for someone who thrives on strategic thinking, clear communication, and bringing structure to complex systems. You’ll help clients understand what’s possible, translate their needs into actionable steps, and ensure the finished product is both technically sound and user-friendly.
We’re currently building a pipeline of talented professionals for future roles. We’re open to applicants at various experience levels and will determine the best fit (Consultant or Senior Consultant) during the hiring process.
Key Responsibilities
- Lead discovery sessions and gather business requirements through interviews, whiteboarding, and documentation reviews
- Translate business needs into scalable Salesforce solutions, working closely with Architects and the Delivery Team
- Design process flows, document use cases, and align configuration recommendations with project goals
- Provide oversight on delivery execution and participate in QA checkpoints to ensure alignment with scope
- Create training documentation and facilitate end-user and admin training sessions
- Guide clients through change orders, project timelines, and evolving scope with clarity and professionalism
- Work across multiple projects and industries, managing client expectations and communication
- Maintain Salesforce certifications and stay informed on new features and capabilities
Qualifications
- Salesforce Administrator Certification (Required)
- 2+ years of experience in a Salesforce consulting, admin, or solution design role
- Strong knowledge of Salesforce capabilities, including Lightning, Flows, validation rules, and data modeling
- Understanding of Apex and testing best practices (coding not required, but a technical foundation is helpful)
- Proven experience with discovery, process mapping, and user training
- Excellent communication, documentation, and client relationship skills
- Comfortable leading client-facing conversations and managing deliverables in a remote-first environment
Compensation
- Salary Range: Salary range dependent on experience and qualifications
- Bonus: Bonus available based on company performance
- Profit Sharing: Annual, based on performance and eligibility after 90 days
We’re open to applicants at various experience levels and will determine role alignment (Consultant or Senior Consultant) during the hiring process.
Benefits & Perks
- Flexible, remote-first work culture
- Choose between a $50/month tech stipend or a one-time $600 device reimbursement
- Unlimited PTO + 10 paid holidays + 1 floating holiday
- Quarterly mental health days (use on the scheduled date or anytime during the quarter)
- Paid parental leave (6 weeks)
- Unlimited sick time
- Medical, dental, vision, and life insurance plans (including some $0-cost options)
- FSA & HSA with employer contributions
- 401(k) with 4% employer match
- 40 hours/year of paid volunteer time to give back to causes you care about
- Annual team retreats to connect, unwind, and celebrate
- Salesforce certification reimbursements + paid training opportunities
- No time-in-role requirement for upward career movement—grow as fast as you’re ready
About Cloud Haven
Cloud Haven is a Salesforce and technology consulting firm with a big heart and a bold mission. We’re a fully remote team that believes great work happens when people feel trusted, supported, and free to be themselves. Whether we’re streamlining a client’s tech stack or mentoring a new teammate, we lead with transparency, collaboration, and a shared commitment to excellence.
We’re not just here to build smart solutions—we’re here to create a workplace where people can truly thrive. That means fostering inclusion, elevating every voice, and making work-life balance a cornerstone of how we operate. At Cloud Haven, you’ll find flexibility, clarity, and a team that genuinely cares.
We don’t measure success by how long you’ve been in a role—we care about your growth, your ideas, and your impact. If you’re passionate about solving problems, working with purpose, and building a career that fits your life, we’d love to meet you.
