Meet the Team
our team
Meet our talented team members that you will engage with to deliver custom
business solutions
Discuss your Salesforce needs on a free 30 minute consultation
Discuss your Salesforce needs on a free 30 minute consultation
Our team of Salesforce certified experts provide end-to-end advisory services to align your sales, service, marketing, and finance teams to bring a 360-degree view of your business onto one platform.
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Tim is a proven master in the technology industry with over 20 years of experience across many industries leveraging his technical and business system architecture knowledge. He has a unique ability to technically architect innovative solutions to evolve processes and systems that provide optimal outcomes. He has successfully guided clients through integrations providing tailored solutions that result in return on technology investments. His passion to drive innovation through technology and understanding the power of the Salesforce platform led him to establish Cloud Haven to help clients improve their outcomes by saving time and money and enabling scalability and growth. His vision of helping clients thrives within the team at Cloud Haven.
Tyler takes a pragmatic approach to delivering long-term value for all stakeholders. With a passion for collaboration, innovation, and continuous improvement, he has developed unique solutions to complex challenges during his two decades of experience with many Fortune 100 companies. As a leader, technologist, and strategist, Tyler grounds himself in these experiences, always striving to leave things better than he found them. Dedicated to the success of others, he leads with empathy.
Heather, our dedicated Salesforce consultant, specializes in leveraging the Salesforce platform to optimize business processes and help clients maximize their Salesforce investment. Her background in both sales and engineering gives her the perfect skill set to be able to understand clients’ needs, translate them into technical requirements, and deliver an effective solution. Clients consistently commend Heather for her unwavering commitment to delivering high-quality results and providing exceptional service.
Alex brings over 6 years of professional and consultative sales experience to his role. His career began in Corporate Real Estate Advisory and Brokerage, followed by over 2.5 years at Salesforce. Alex has a diverse background, working with clients across various industries and segments, including healthcare and life sciences, financial services, manufacturing, architecture, engineering, construction, trucking, logistics, hospitality, and professional services.
This breadth of experience has honed Alex’s ability to understand the nuances of different businesses, diagnose their critical needs, and recommend tailored Salesforce and digital solutions to drive growth and streamline processes. He takes pride in fostering strong partnerships as a Salesforce Account Executive, striving to help customers maximize their investments and achieve long-term success.
With over 15 years of experience in customer support, business development, and project management, Kyle has developed a keen eye for detail and a great work ethic to deliver on his commitments. He takes pride in the satisfaction of his customers and helping them achieve improved performance through their use of technology.
Joey has more than a decade of experience in customer support and leveraging technology to improve business processes. He believes listening and focusing on understanding his clients helps generate a solution they’ll love. He is an active member of the Sacramento Salesforce User Group and is always looking for better ways of doing things. With strong technical skills and a passion for improving the user’s experience, Joey successfully manages projects from concept to completion.
With over a decade of experience in customer support and product management, Justin knows that it takes attention to detail and a sense of urgency to get the client what they need, when they need it. He is dedicated to providing the highest quality service and a product that is tailored to your business.
Shelby Fry has a diverse background in social and human services, along with considerable experience in operations, finance, and human resources. At Cloud Haven, Shelby oversees financial processes, employee benefits, and HR operations. Her strong skills in staff support, relationship management, interdisciplinary teamwork, and program development support operational efficiency and staff advocacy. Shelby is also dedicated to promoting diversity and inclusion in the workplace. Additionally, she leverages her marketing and sales skills to support the successful launch and growth of the VehicleHub application.
Joey leads our new business ventures mobile application platform, Vehicle Hub, and is instrumental in driving its success. He has over 20 years of experience in customer support and product management delivering results. He has both business and technical IT degrees and has spent a large amount of his professional career in fast paced industries. His broad background in ecommerce, support, technology, software, marketing systems, business & system analysis, project management and leadership help him to navigate new product and mobile application go to market and customer experience strategies. Joey is a Salesforce Ranger and has spent 6 years continuing his growth centered around Salesforce products. His organization skills and project management are exceptional. He is dedicated to providing the highest quality service and a product that is tailored to your business.
Angela has been working in the Salesforce ecosystem since 2006. She has many certifications and has extensive experience in all the cloud platforms. She specializes in project management, training and custom implementations. She is a strong mentor for clients new to Salesforce and is passionate about transforming all of her clients into Salesforce rockstars. Angela has experience consulting large companies through process and org optimizations to get the most benefit out of their Salesforce and technology investments.
Amy has been working with Salesforce Marketing Cloud for the past 10 years, and has been working with email marketing and digital marketing for the last 15 years. She has experience in healthcare, real estate, manufacturing and hospitality. She loves learning new things and solving problems. She graduated with a bachelors in business administration and marketing in 2007 and received her MBA in 2009. She now holds 3 SFMC certifications and looks forward to gaining other Salesforce certifications.
Emiliano brings over a decade of experience in Salesforce implementations and business process optimization. With 13 Salesforce certifications, he possesses deep knowledge of Salesforce solutions and products. Emiliano is dedicated to delivering the best and most organized solutions for his clients, ensuring their needs are met efficiently and effectively.
Jacob is a people-driven sales leader dedicated to simplifying the Salesforce consulting experience for his clients. With over 8 years of customer service expertise, including 3 years on a global sales desk at The Union Bank of Switzerland (UBS), he combines his extensive knowledge of financial services and Salesforce solutions to support your business effectively.
His experience spans both private and nonprofit sectors, highlighted by his role as Treasurer for a local nonprofit focused on providing water sports opportunities for underprivileged youth. Jacob is committed to maximizing impact for our clients, ensuring they receive tailored solutions that meet their unique challenges. With a focus on collaboration and innovation, he strives to empower your organization to achieve its goals and thrive in a competitive landscape.
Jonathan Ramirez serves as a Salesforce Administrator Intern at Cloud Haven, where he applies his expertise in Salesforce to optimize workflows and enhance system functionality for clients. Jonathan holds both the Salesforce Administrator and Salesforce Business Analyst certifications, demonstrating his proficiency in managing Salesforce environments and translating business needs into effective technological solutions.
With a background in the U.S. Marine Corps, Jonathan honed his problem-solving skills by leading teams, managing complex projects, and ensuring mission-critical tasks were completed on time. His disciplined approach to problem-solving, coupled with his technical skills, allows him to tackle challenges head-on and deliver innovative solutions that drive productivity.
At Cloud Haven, Jonathan is committed to leveraging his Salesforce knowledge and leadership experience to streamline processes and help clients achieve operational excellence.